
Ability to ask questions whenever unsure about how to proceed. Advanced troubleshooting, time management, and multi-tasking skills. Strong client-facing and communication skills. People person – must enjoy helping others. Communicate with colleagues via Slack messaging application. Preserve and grow knowledge of Customer Advisor procedures, recommending process modifications or improvements as needed. Update customer data and produce activity reports as needed. Create tickets and provide general support work in Zendesk as needed. Build sustainable relationships and engage customers by taking the extra mile. Properly handle escalating unresolved queries to the next level of support.
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives. This may include discussions with potential buyers or sellers who want to understand how our process works. Overlapping shift work conducts business primarily during 7 am to 10 pm Eastern Standard and/or Central Daylight time zones. Get paid between $142 and $200/day to work at home worldwide at Empire Flippers, website brokers that deal with buying and selling sites. Technical Support Specialist at DNSimple. CampusPress Support Enthusiast at Incsub.
Here are the non-phone work-from-home jobs you can get worldwide: Table of Contents: