Still, as healthcare reform continues to unfold, and the industry moves toward a model based on value rather than volume, Memorial Hermann leadership has set its course on a higher star. Also in 2012, four Memorial Hermann hospitals were listed among America’s 50 Best Hospitals by HealthGrades ®, the leading independent healthcare ratings company. Memorial Hermann has won its share of national recognitions, last year Thomson Reuters, a leading provider of information and solutions to improve the cost and quality of healthcare, named Memorial Hermann one of the top 15 U.S. It is one of the nation’s busiest Level 1 trauma centers and is where Arizona Congresswoman Gabrielle Giffords went to recover from her wounds following the recent assassination attempt. The IT network, which carries data, voice, and video communication, has become the silent IT partner that supports the highly visible entity known as Memorial Hermann Health System.Īs part of the largest not-for-profit health system in southeast Texas, Memorial Hermann Texas Medical Center is the teaching hospital for the University of Texas Health Science Center at Houston Medical School. Memorial Hermann supports first-rate patient care with a robust clinical IT platform: a fully implemented EHR with CPOE supported by clinical decision support and-flying under the radar-an innovative data center and IT network that combines the high speed, dependability, and resiliency demanded by high-reliability organizations.
Add a burgeoning uninsured population with diminishing reimbursement in one of the most competitive health marketplaces in the nation and, well, “Houston, we may have a problem.” Memorial Hermann Health System-a Houston-based integrated delivery system with 12 hospitals and more than 20,000 employees serving a 115-mile-diameter region centered on the metro area-has not only set such a bar, its exemplary record in patient safety and clinical quality makes it a good bet to reach it.Ĭritical to achieving that goal are the organization’s IT network and applications. When your vision is to become a “high reliability” organization in healthcare like those in the nuclear power and commercial airline industries, you’ve set the bar at a height no health system has yet reached. By Mitch Work, MPA, FHIMSS, and Chuck Appleby
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